Cad Care RISE Resilience and Inclusive Solutions for Emergencies
Pre-launchCad Care RISE is in development. Public launch is expected in 2028, with air ambulance capability targeted for 2030. Nothing on this site describes a service that is currently operating.
AA-03 · AIR AMBULANCE

Requesting air evacuation

Who can ask, how they ask, and what happens the moment they do.

AA-03

In detail

ElementDetail
ChannelsAid Request Portal, field team proxy submission, clinician referral from a receiving facility, or coordinating-tier initiation.
Required informationLocation, patient count, presenting severity, access conditions and receiving-facility status where known.
Immediate effectThe request triggers the dispatch process and notifies every relevant stakeholder in a single action.
Requester visibilityStatus is visible to whoever raised the request, at every stage, including when the answer is no.
Decline pathA declined request carries a reason and an explicit appeal route.
Notes

Points to be clear about

  • The portal accepts requests by voice and SMS as well as web, because the population most likely to need air evacuation is not reliably the population with a working smartphone and a data connection.
  • Proxy submission by field teams and community volunteers is a first-class path, not a workaround.

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